Privacy Notice


Thank you for visiting the Farm Credit West website and reading our privacy statement. Our approach to your privacy is clear. We respect your privacy. That’s why we collect NO personal information about you when you visit our website unless you choose to provide information to us.

In addition, we are committed to protecting the information we do collect on our site with the same care that we use in all other customer and prospective customer interactions within Farm Credit West. Further, as a member of the Farm Credit System, we are subject to the confidentiality regulations of the Farm Credit Administration.

Information Collected and Stored Automatically

Like most websites, we use cookies and similar tracking technologies. Cookies are small files that are downloaded to your computer, smartphone, tablet or other mobile device when you visit a website. We will retain personal information collected through cookies for only as long as needed or permitted in light of the purpose(s) for which it was obtained.

We use necessary cookies that are absolutely essential for our website to function properly. These cookies help ensure basic functionalities and security features of the website, anonymously.

We use statistical cookies to understand how you interact with our website by collecting and reporting information anonymously. These cookies provide useful information on metrics to help us improve our site such as the number of visitors, bounce rate, traffic source, etc. 

We use marketing cookies to track visitors across our website. These allow us to display optimized material that is relevant and valuable to you based on your interactions on our website.

When you visit our website, we automatically collect and store the following information about you:

  • The Internet domain you used to access our website (for example, “”)
  • The IP address of the website from which you linked directly to our website (an IP address is a number automatically assigned to your computer when you are using the Internet)
  • The date and time you access our website
  • The type of browser you use
  • The pages you visit on this website

We use this information to help us administer and make our site more useful to visitors, to learn about the number of visitors to our site and the types of technology our visitors use. We collect information about how users navigate through our website but we do not tie this information back to specific individuals and their visits. This information does not identify you personally.

Information That You Provide

We do not collect any personal information about you when you visit our website unless you give us that information as part of a request for information, you subscribe to an e-mail list, you enroll in Online Banking or you register for a myFCW account.  When engaging in any of these activities we will collect your name, mailing and e-mail address and phone number.  For Online Banking enrollment and myFCW registration we also collect your business address and phone numbers and customer numbers. We use this type of information to respond to your requests and may enter the information you submit into an electronic database. In all cases, we do not sell or share this information with people outside Farm Credit. 

If you are not comfortable providing information to us via email or web forms, please contact us by calling (844) 454-3131.

Links to Other Sites

Links to third-party websites on this site are provided solely as a convenience to you and are offered on an “as is” basis.  Our Privacy and Security Policy only addresses our website and it is no longer in effect once you leave this site by using these links. We do not endorse, sponsor, or otherwise have any control over the operation or content of third party websites accessed through this website.  We will not be responsible for any loss or damage of any sort resulting from the use of a link on this website nor will we be liable for any failure of products or services advertised or provided on these linked websites.  You should familiarize yourself with the privacy statement and security practices of linked websites as those are the policy and practices that will apply to your use of the linked websites, NOT our policy and practices.

Security and Intrusion Detection

We use industry standard data encryption to ensure the security of any information that you provide us through this website.  We employ software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. However, no security measure or modality of data transmission over the Internet is 100% secure. Although we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee absolute security. Unauthorized attempts to access, alter or damage this site are strictly prohibited, and may be punishable under law.

Children's Online Privacy Protection Act 

Our site is not intended for children under the age of 16 and we do not knowingly collect, use or disclose personal information from children under 13.  If your child has submitted personal information and you would like to request that such information be removed, you may do so as indicated below and we will use reasonable efforts to comply with your request.

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses Cookies or other tracking technologies to help us analyze how users interact with the website and our services, compile reports on their activity, and provide other services related to their activity and usage.  The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website.  The technologies used by Google Analytics do not gather information that personally identifies you.  The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies.  To learn more about Google’s partner services and to learn how to opt-out of tracking of analytics by Google, click here.

“Do Not Track” Signals

Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked.  Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, the website does not currently interpret, respond to or alter its practices when it receives “Do Not Track” signals.

Fraud Prevention

The Farm Credit West web page should never be accessed from a link provided by a third party. It should be accessed directly by typing the site name or URL into the address bar of the web browser or by using a “bookmark” specifically created to access the Farm Credit West website.

Farm Credit West does not send email messages to request personal information such as account numbers, passwords, PIN numbers or other confidential information. Such requests are of a suspicious nature and should be reported immediately.

Customer Service - Reporting Suspicious Activity

Call 1(844) 454-3131 to report:

Suspicious or unauthorized transactions on your account     
Suspicious activity with online banking
Suspicious email received

Contact us immediately if you think your personal information or one of your Farm Credit West accounts or services has been compromised. Have your account information and details about the suspected fraud available when you call.

How to Change Information

If you provided us with personal information and would like us to remove your information from our database, change your information, or unsubscribe from an e-mail subscription, please just contact us in one of the following methods. We will make all reasonable efforts to honor your request:

Telephone: 844.454.3131
Mail: 3755 Atherton Road – Rocklin, CA 95765

As Farm Credit West continues to improve the services, products and the features we provide, this policy is subject to change. We may amend this policy at any time by posting the amended policy on our site.

By using the Farm Credit West site and services, you signify your acceptance of this Privacy Statement. If you do not agree or are not comfortable with any policy described in this Privacy Statement, your only remedy is to discontinue use of the Farm Credit West site. We reserve the right to modify this Privacy Statement at any time. Your continued use of any portion of the Farm Credit West site following notification or posting of such changes, will constitute your acceptance of those changes.

California Consumer Privacy Act (CCPA) of 2018- California Residents Only
The main goal of CCPA is to protect Californians’ right to privacy by giving California residents more control of their personal information. Click here to view our CCPA Privacy Notice concerning California residents’ rights.

Last modified: 7.14.22