Thank you for visiting the Farm Credit West website and reading our privacy statement. Our approach to your privacy is clear. We respect your privacy. That’s why we collect NO personal information about you when you visit our website unless you choose to provide information to us.
In addition, we are committed to protecting the information we do collect on our site with the same care that we use in all other customer and prospective customer interactions within Farm Credit West. Further, as a member of the Farm Credit System, we are subject to the confidentiality regulations of the Farm Credit Administration.
Information Collected and Stored Automatically
We collect general information anonymously (such as the type of browser you use, the file names you request and the domain name from which you made your request) to improve our website and better meet your needs. When you visit our website, we collect information about your Internet connection. We use this information to help us make our site more useful to visitors, to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record personal information about individuals and their visits. This information does not identify you personally.
When you visit our website, we automatically collect and store the following information about you:
- The Internet domain you used to access our website (for example, “xcompany.com”)
- The IP address of the website from which you linked directly to our website (an IP address is a number automatically assigned to your computer when you are using the Internet)
- The date and time you access our website
- The type of browser you use
- The pages you visit on this website
Information That You Provide
We do not collect any personal information about you when you visit our website unless you give us that information as part of a request for information, you subscribe to an e-mail list, you enroll in Online Banking or you register for a myFCW account. When engaging in any of these activities we will collect your name, mailing and e-mail address and phone number. For Online Banking enrollment and myFCW registration we also collect your business address and phone numbers and customer numbers. We use this type of information to respond to your requests and may enter the information you submit into an electronic database. In all cases, we do not sell or share this information with people outside Farm Credit.
If you are not comfortable providing information to us via email or web forms, please contact us by calling (844) 454-3131.
Links to Other Sites
Links to third-party websites on this site are provided solely as a convenience to you and are offered on an “as is” basis. Our Privacy and Security Policy only addresses our website and it is no longer in effect once you leave this site by using these links. We do not endorse, sponsor, or otherwise have any control over the operation or content of third party websites accessed through this website. We will not be responsible for any loss or damage of any sort resulting from the use of a link on this website nor will we be liable for any failure of products or services advertised or provided on these linked websites. You should familiarize yourself with the privacy statement and security practices of linked websites as those are the policy and practices that will apply to your use of the linked websites, NOT our policy and practices.
Security and Intrusion Detection
We use industry standard data encryption to ensure the security of any information that you provide us through this website. We employ software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to access, alter or damage this site are strictly prohibited, and may be punishable under law.
Children's Online Privacy Protection Act
Our site is not intended for children under the age of 13 and we do not knowingly collect, use or disclose personal information from children under 3. If your child has submitted personal information and you would like to request that such information be removed, you may do so as indicated below and we will use reasonable efforts to comply with your request.
The Farm Credit West web page should never be accessed from a link provided by a third party. It should be accessed directly by typing the site name or URL into the address bar of the web browser or by using a “bookmark” specifically created to access the Farm Credit West website.
Farm Credit West does not send email messages to request personal information such as account numbers, passwords, PIN numbers or other confidential information. Such requests are of a suspicious nature and should be reported immediately.
Customer Service - Reporting Suspicious Activity
Call 1(844) 454-3131 to report:
Suspicious or unauthorized transactions on your account
Suspicious activity with online banking
Suspicious email received
Contact us immediately if you think your personal information or one of your Farm Credit West accounts or services has been compromised. Have your account information and details about the suspected fraud available when you call.
How to Change Information
If you provided us with personal information and would like us to remove your information from our database, change your information, or unsubscribe from an e-mail subscription, please just contact us in one of the following methods. We will make all reasonable efforts to honor your request:
Mail: 3755 Atherton Road – Rocklin, CA 95765
ACCEPTANCE OF AND CHANGES TO THIS PRIVACY STATEMENT
As Farm Credit West continues to improve the services, products and the features we provide, this policy is subject to change. We may amend this policy at any time by posting the amended policy on our site.
By using the Farm Credit West site and services, you signify your acceptance of this Privacy Statement. If you do not agree or are not comfortable with any policy described in this Privacy Statement, your only remedy is to discontinue use of the Farm Credit West site. We reserve the right to modify this Privacy Statement at any time. Your continued use of any portion of the Farm Credit West site following notification or posting of such changes, will constitute your acceptance of those changes.
Last modified: 3.8.17